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Comments and Testimonials

In this page we publish real comments and testimonials from our clients regarding our company, all of whom have been involved in the buying and selling of property in Bulgaria. Although we have been operating since early 2005, this page has been introduced in the summer of 2013.

We believe the experiences of our customers are truly the best references, particularly as most new clients find us via the internet, as such this page represents part of our efforts to reassure readers of our genuine professionalism.

We welcome any comments or suggestions, please feel free to share your views on us and our conduct. To read more about us, our company history and our structure, please click here.

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Mary Keyes, Dublin, Ireland, Published on 2017-01-20
Christophe Gater from New Estate has just completed the sale of my apartment in Bulgaria and it was the most stress free transaction for me. He is most professional in his dealings with people and it was completed in three and a half months from initial listing to funds received, all to my complete satisfaction. I would highly recommend his company.
Dimitar Vasilev, Sofia, Bulgaria, Published on 2016-12-09
Thanks to this agency's team of professionals, great attitude and good work, I got a good deal and purchased my property. This is the first agency I have seen that actually protects both parties in such transactions.

Keep it up :).
Kerkolov Family, Sofia, Bulgaria, Published on 2016-12-07
We bought an apartment through Tony Vidolov of New Estate, and we are absolutely satisfied with the whole procedure. We had constant support in all matters, definitely would recommend!
Arne Skinlo, Bergen, Published on 2016-12-06
Eight years ago my solicitor in Sofia recommended Tony Vidolov with New Estate to take care of the rental administration of our apartment there. This job has been executed to our complete satisfaction. Rental has always been transferred on time and change of tenants has gone smoothly.

Since then New Estate with Tony as contact person has sold three apartments for us. The sales processes have been very transparent and correctly done.

After eight years of business relation, that is still ongoing, with New Estate and Tony as contact person, I can truly recommend them as real estate agent in Bulgaria.
Charles Ponchon, Midleton co. Cork, Ireland, Published on 2016-12-06
I've just sold my apartment in Vitosha Park, Sofia. It had been managed by New Estate and I couldn't recommend them enough. I dealt with Mr Vidolov via emails, and he has been excellent all around, very professional and helpful.
I've had not a single disappointment.
He recommended me Mr Chokov as a good choice lawyer to look after the sale paperwork, which proved to be a fantastic recommendation.
So basically, I'm hugely satisfied to have been dealing with New Estate Bulgaria, my experience speaks volumes.
Gary Walshe, Galway, Ireland, Published on 2016-11-29
An Excellent Service from start to Finish, I would highly recommend NewEstate and wish their business every success in the future, very honest, sincere and genuine.
Max O'Neill, Glasgow, Scotland, Published on 2016-10-04
From start to finish I was very happy with how the sale of my property was handled by Christophe. Also the transparency on costs and how the transaction was handled was very professionally. Overall I am 100% happy with the full process and the professional manner it was handled
Ludmila, Moscow, Russia, Published on 2016-09-20
Good afternoon!

Money received with thanks, transfer was on time!

Thanks to all your team for their help in the sale of our real estate. Lyudmila, special thanks to you for your help and support, all the time you were in touch and helpful!

Good luck to all and well-being! Sincerely, Ludmila
Evgeny, Khabarovsk, Russia, Published on 2016-09-15
Thank you very much for the prompt and coordinated work on the sale of our apartments completely remotely!

It was very pleasant to work with you, everything quickly, accurately and informatively! I truly recommend you, wishing you success in your business! Thank you so much :)

Evgeny
Konny Carter, London, England, Published on 2016-09-09
I purchased 3 apartments in Sofia through Top Bulgaria Property some 10 years ago with whom I had a difficult experience even though I visited Sofia 3 times to discuss this. Fortunately I found Christophe Gater, who I meet in their London office some 6 years ago. He and his team have been a delight to deal with, they are efficient, honourable and totally professional, they quickly rented my apartments and sorted out any issues to be dealt with and when I decided to sell 2 of my apartments New Estate managed to do this in record time without any problems. I like their Landlords account which is transparent, regularly updated really excellent.

Sadly I found New Estate too late to save my 3rd property, which supposedly had been "sold" but which through corruption somehow, somewhere during the purchase process turned out to be owned by a bank that had financed the developer and reclaimed the asset against unpaid debt owed to them. Even though I paid in full and was issued with the deeds duly legally stamped by the Bulgarian notary in my son's name, seemingly there was a prior mortgage against it already when I bought it and so it was never legally mine.

Christophe Gater has helped me to come to terms with a considerable financial loss, he has put me in touch with excellent solicitors but apart from cost and other difficulties unfortunately I am not able to claim compensation for my loss as the crime had taken place too long time ago for me to make a successful legal claim.

My advice to any property investor in Bulgaria is to deal through New Estate who are a truly credible, professional group lead by a very able person in Christophe Gater, I wish I had meet him at the start of my investment adventure and I cannot recommend him too highly.

Regards Konny Carter, London.

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