Comments and Testimonials

In this page we publish real comments and testimonials from our clients regarding our company, all of whom have been involved in the buying and selling of property in Bulgaria. Although we have been operating since early 2005, this page has been introduced in the summer of 2013.

We believe the experiences of our customers are truly the best references, particularly as most new clients find us via the internet, as such this page represents part of our efforts to reassure readers of our genuine professionalism.

We welcome any comments or suggestions, please feel free to share your views on us and our conduct. To read more about us, our company history and our structure, please click here.

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Olga, Perm, Russia, Published on 2015-08-12
Our apartment in Grant Resort Fort Knox gave us many happy years, allowing summer vacations for our children in safety by the sea, in a really beautiful environment. It was time to part with our beloved property so we approached several firms, some even very well-known and large, to put it mildly we were not pleased: sleepy and sluggish sales with the same frame of mind and management. Yet we immediately liked the attitude of New Estate. Lyudmila Shabanina and Ralitsa came the day we contacted them and made high-quality photos and video of the apartment, they took all the right details and asked the correct questions. During the marketing they regularly reported on the status of market and its progress with buyers by email, we listened to their advice to changed the price accordingly to get the most possible. In the summer of 2015 they promptly and competently complete our sale. New Estate's employees took into account our interests and the interests of buyers, all very professionally. Everything is thought out, planned, developed and it provided us with a proper sense of security. The entire team of the company has worked very well with an extremely professional approach. Sincerely, thank Lyudmila! I highly recommend this company. Contacts have already transferred and our friends are planning to rent and purchase apartments via New Estate.
Yuri, Moscow, Russia, Published on 2015-08-08
Dear Sirs!
Our sincere gratitude for the cooperation for the sale of our apartment to all the staff at New Estate! Especially thank you for your attention and professionalism Lyudmila Shabanina !!!
Happiness and good luck in your business!
  Many thanks! Dovizhdane!
  Yuri, Valentine, Svetlana and Oleg.
Margaret Gallagher, Letterkenny, Ireland, Published on 2015-06-19
I couldn't recommend this company highly enough, they helped with a legal issue regarding property in Bulgaria. They are efficient, professional, trustworthy and honest which is sometimes hard to find.

Christophe was very reliable and I was kept informed on what was happening. I wish I had known of this company sooner, can truly recommend them.
Ronnie Blake, Liverpool, England , Published on 2015-04-08
All the team were very very good - always keeping me up to date on everything. The sale of my apartment was so easy and stress free, I did everything from home through this is a very trustworthy company. I really would recommend them.
Mark, N.Ireland, Published on 2015-03-25
I have to say, over a number of years Newestate has delivered a very efficient and reliable service for both the rental and sale of a property, which I formally owned in Sofia. Their knowledge in this property minefield is second to none. I would not hesitate to recommend the Newestate team.
Suzanne Curry, London, England, Published on 2015-02-18
A great relief to have found Newestate, Christophe and his team. They were extremely helpful both for the rental of my property for 5 years and its eventual sale. Glad to see someone is making money in Bulgaria!.....but they do a very good service so no doubt deserve it. Wish them every success.
Alan , Liverpool, England, Published on 2015-01-09
Very smooth transaction. Christophe and all his staff very professional. Sale was very swift.
I had my apartment for sale with a different company for 8 months and I did not receive one enquiry. I initially spoke to Christophe on 9th Oct 2014 and the funds were in my account on 9th January 2015.
I would have no doubt in recommending this company in dealing with the sale of your property.
I'm sure they will carry on in running a successful business, as it is obvious that caring for their clients is paramount.

Thanks again to Christophe and all his staff !!!

Richard Nye, London, England, Published on 2015-01-08
Amid the chaos and the horrors of a Bulgarian property tale, Christophe was a beacon of reliability, helpfulness, patience and sound advice. In a climate increasingly inimical to making a sale, I am hugely grateful to New Estate for sticking with it and seeing me safely across the line. If anyone out there is still tempted to become involved in the Bulgarian market – or, more likely, desperate to get out of it – take the precaution of having this excellent company on board.
Stephen King, Derby, Published on 2015-01-08
If you're looking to sell your property in Bulgaria, dont waste your time looking any further! This company will do everything for you.
They keep you up to date every step of the way, offer good advice and hold your hand through the whole process. Special thanks to Christophe who was able to help with any enquiry I made.

Totally painless journey to the eventual sale. Thank you to all at New Estates
Nigel Williams, Swansea, Wales, Published on 2014-12-18
Extremely professional and efficient service provided by Christophe and his team. I would have no hesitation in recommending NewEstate BG.
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