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Comments and Testimonials

In this page we publish real comments and testimonials from our clients regarding our company, all of whom have been involved in the buying and selling of property in Bulgaria. Although we have been operating since early 2005, this page has been introduced in the summer of 2013.

We believe the experiences of our customers are truly the best references, particularly as most new clients find us via the internet, as such this page represents part of our efforts to reassure readers of our genuine professionalism.

We welcome any comments or suggestions, please feel free to share your views on us and our conduct. To read more about us, our company history and our structure, please click here.

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Mrs Bronia harrison, Belper, England, Published on 2015-09-05
From start to finish, New Estate have been absolutely fantastic.
We were worried about selling our property in Bulgaria as there are so many dodgy people out there!!
However this was definitely not the case with New Estate. When I was worried about the sale at the beginning Christophe Gater called me to explain the process and made me feel at total ease. We were kept informed every step of the way.
The whole process was very professional and efficient.
I cannot recommend them highly enough.
If you are looking to sell in Bulgaria then this is the company you need.
Our apartment sold in two weeks!!
I will be happy to speak to anyone about this company and how fantastic they are. So please do not hesitate to contact me.
I hope you choose to sell with New Estate, they are absolutely fantastic.
Alexander, Yekaterinburg, Russia, Published on 2015-08-26
Good afternoon,

With this letter I want to express gratitude to NewEstate, as well as all its employees, namely, Yuliana, Lyudmila and Ralitsa. In the first minute this company interested me with its openness and professionalism.

I received all the necessary information from the company's employees, I examined everything on the company website as well as the features of the transaction (must pay tribute to the website because it is the "face of the company", it fully satisfies even the most inquisitive and skeptical the buyer!). Representatives of the company have helped to choose the best options on the property, which coordinated and organized viewings of properties. Inspection of property was organized in full-scale format with the provision of all the necessary details, very impressive. Once the property was determined, the company's employees did their best to secure me the best price from the vendor.

The legal side of the deal Representatives of New Estate organized independently with minimal participation on my part, for which I express my special thanks to Lyudmila. In the future, I plan to continue to cooperate with New Estate, I recommend it to friends and family.

Sincerely, Alexander
Olga, Moscow, Russia, Published on 2015-08-23
I want to say thank you for the professional and quality work from Lyudmila Shabanina, Yuliana Patleeva and the whole team at NewEstate !!! Selling an apartment in Ravda was quick and painless! Everything was done remotely, by proxy, the money came in on time, all was arranged for me! Contact this company, there work really decent people! Good luck to them in this difficult market!
Lyudmila, Ryazan, Russia, Published on 2015-08-23
I am more and more in admiration of the employees of NEW ESTATE. I rented my studio through this company: not only was it almost completely filled every day, but every question i had was immediately responded to, even in the evenings. Wishing you all wealth and success.
Olga, Perm, Russia, Published on 2015-08-12
Our apartment in Grant Resort Fort Knox gave us many happy years, allowing summer vacations for our children in safety by the sea, in a really beautiful environment. It was time to part with our beloved property so we approached several firms, some even very well-known and large, to put it mildly we were not pleased: sleepy and sluggish sales with the same frame of mind and management. Yet we immediately liked the attitude of New Estate. Lyudmila Shabanina and Ralitsa came the day we contacted them and made high-quality photos and video of the apartment, they took all the right details and asked the correct questions. During the marketing they regularly reported on the status of market and its progress with buyers by email, we listened to their advice to changed the price accordingly to get the most possible. In the summer of 2015 they promptly and competently complete our sale. New Estate's employees took into account our interests and the interests of buyers, all very professionally. Everything is thought out, planned, developed and it provided us with a proper sense of security. The entire team of the company has worked very well with an extremely professional approach. Sincerely, thank Lyudmila! I highly recommend this company. Contacts have already transferred and our friends are planning to rent and purchase apartments via New Estate.
Yuri, Moscow, Russia, Published on 2015-08-08
Dear Sirs!
Our sincere gratitude for the cooperation for the sale of our apartment to all the staff at New Estate! Especially thank you for your attention and professionalism Lyudmila Shabanina !!!
Happiness and good luck in your business!
  Many thanks! Dovizhdane!
  Yuri, Valentine, Svetlana and Oleg.
Margaret Gallagher, Letterkenny, Ireland, Published on 2015-06-19
I couldn't recommend this company highly enough, they helped with a legal issue regarding property in Bulgaria. They are efficient, professional, trustworthy and honest which is sometimes hard to find.

Christophe was very reliable and I was kept informed on what was happening. I wish I had known of this company sooner, can truly recommend them.
Ronnie Blake, Liverpool, England , Published on 2015-04-08
All the team were very very good - always keeping me up to date on everything. The sale of my apartment was so easy and stress free, I did everything from home through this is a very trustworthy company. I really would recommend them.
Mark, N.Ireland, Published on 2015-03-25
I have to say, over a number of years Newestate has delivered a very efficient and reliable service for both the rental and sale of a property, which I formally owned in Sofia. Their knowledge in this property minefield is second to none. I would not hesitate to recommend the Newestate team.
Suzanne Curry, London, England, Published on 2015-02-18
A great relief to have found Newestate, Christophe and his team. They were extremely helpful both for the rental of my property for 5 years and its eventual sale. Glad to see someone is making money in Bulgaria!.....but they do a very good service so no doubt deserve it. Wish them every success.
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