Comments and Testimonials

In this page we publish real comments and testimonials from our clients regarding our company, all of whom have been involved in the buying and selling of property in Bulgaria. Although we have been operating since early 2005, this page has been introduced in the summer of 2013.

We believe the experiences of our customers are truly the best references, particularly as most new clients find us via the internet, as such this page represents part of our efforts to reassure readers of our genuine professionalism.

We welcome any comments or suggestions, please feel free to share your views on us and our conduct. To read more about us, our company history and our structure, please click here.

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Zinaida, Izhevsk, Russia, Published on 2014-09-25
A huge and sincere thanks to the staff for peace and warmth, hospitality, high professionalism, responsiveness, complete integrity and support in all matters relating to my acquisition of my property. In particular huge thanks to Lyudmila, Ralitsa, Gorian.

Thank you. Sincerely, Zinaida.

Miroslawa, Cork, Ireland , Published on 2014-09-18
I'd like to thank you very much for the time given to the sale of my apartment. I'm really impressed with your fast work and for your engagement. Comparing to other agencies you are very professional.
John O'Shea, London, England, Published on 2014-09-15
Apartment sold with a minimum of fuss and by very helpful and friendly staff.
Alison Parker, Kings Langley, England, Published on 2014-09-09
We recently sold our apartment through NewEstate and I wish that all companies were as efficient and professional! Their communication was excellent, their explanation of the selling process informative and accurate and every aspect was dealt with in a timely and professional manner. I highly recommend them.

We also asked them to rent our apartment for a short while. They were able to find bookings quickly and dealt with everything.

Thank you, it was a pleasure to deal with you.
Svetlana Belogortseva, Sovietsk, Russia, Published on 2014-09-01
I've been dreaming to buy property in Bulgaria and here it is ... my long-standing dream has come true !!! True, because I was fortunate enough to find "New Estate", what a great team of professionals !!! Very grateful to Lyudmila Shabanina, she supported, advised, responded to my slightest questions and settled any doubts.

The deal was easy for me, without hassle, just a bit of patience and expectations associated with mailings documentation etc. Meeting in Bulgaria was as if with relatives, so warm and open. Buying an apartment and the furniture, along with installation, delivery, all done together. Thank you very much for the assistance and professional attitude, Lyudmila, Ralitsa and Gorian and the rest of the staff. I wish you heartily prosperity, growth, good customers !!!

Hope to cooperate with you in the future and would recommend to all this company; these are people waiting to provide you with their attention, understanding, compassion and professionalism.

Alexandra Valcheva, Sofia, Bulgaria, Published on 2014-08-22
My gratitude to NEW ESTATE. I received understanding, support and professionalism from Tony and all at the Sofia office! Heartily wish success to the whole team!
Anna & Roman, Moscow, Russia, Published on 2014-08-18
We would like to express our gratitude to the entire team at New Estate and in particular Ralitsa for their help in the acquisition of our new apartment in Bulgaria.

We bought the property relying only upon the photos and videos posted on the company's website, we saw the flat itself only when they came to the completion of the purchase. Of course, in this regard it has been quite a nervous experience, but the information on the website was completely 100% accurate and very informative. The employees of this company talk honestly about all the pros and cons of each option and the possible pitfalls, it really has been very valuable.

Preparation of documents passed so smoothly that we almost did not notice - all the legal work done by ​​the company deal ing directly with us without any stress. The deal itself took less than an hour, everything went well and smoothly.

Special thanks for their attitude after the transaction, when in fact we had already ceased to be customers of the company! New Estate staff helped to purchase the necessary equipment, furniture etc and even helped assembly and installation. At a time when you've just arrived in a new country and still do not know anything (or know enough) it's very nice! Communicating with members of the firm impression that you hang out with your friends.

So now we are the happy owners of apartments in Sunny Beach in The Sands complex!

We recommend this particular company to everyone - as they offer not only the best value for money, but also clear coordinated teamwork, as well as sensitive response to their customers.
Vassilevi family, Sofia, Bulgaria, Published on 2014-08-18
Buying property has two aspects; financial and emotional, for each of us they carry a different weight. New Estate, especially Tony Vidolov, showed respect for the balance of the two in our family. Our conversations with him were always brief, clear and committed, he perform flawlessly and on time.

Today we have a beautiful home with all proper documents as well as being really satisfied with the price. Simply searching property listings by ringing those online only to produces many pointless viewings that wasted our time and our nerves. Tony saved our family all that and thanks to him we really enjoy our dream home.

Thank you!

Family. Vassilevi, Sofia
Olga Ermolayeva, Almaty, Kazakhstan, Published on 2014-08-15
Thank you NEW ESTATE agency for total peace of mind. Ralitsa advised us of the most appropriate apartment based on our requests, she was patient and friendly with the correct attitude. I would especially like to thank the whole team including Ralitsa for their support in all matters which arised after the purchase of an apartment - you can always turn to them with problems to get help and valuable advice. We are very happy with our purchase in AMADEUS in Sunny Beach. Olga
Alexander Bubnov, Kiev, Ukraine, Published on 2014-08-11
I want to write words of thanks to the staff of the best agency! They were not only high-class professionals, but just decent, sympathetic, sincere people. They dealt with the registration of my real estate perfectly. But even after I ceased to be their direct customer, they came to my aid. In one case, on arrival in Bulgaria, I hurt my hand and did not know who to ask. Called Lyudmila and she, in spite of the fact that I no longer was their direct client, spent with me almost the whole day, helping to deal with insurance, x-rays, to get to the surgeon. I was lucky that she was free from the time customers. But you must admit, she had every right to refuse - it's her private time. Just beautiful people, sympathetic to others. Agree find nowadays not only a wonderful professional, but just responsive, attentive to the other person - a rarity ... Thank you very much, Ludmila!
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