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Comments and Testimonials

In this page we publish real comments and testimonials from our clients regarding our company, all of whom have been involved in the buying and selling of property in Bulgaria. Although we have been operating since early 2005, this page has been introduced in the summer of 2013.

We believe the experiences of our customers are truly the best references, particularly as most new clients find us via the internet, as such this page represents part of our efforts to reassure readers of our genuine professionalism.

We welcome any comments or suggestions, please feel free to share your views on us and our conduct. To read more about us, our company history and our structure, please click here.

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Alexander, Minsk, Russia, Published on 2014-07-09
With the help of your agency I have acquired an apartment near Sunny Beach (where I am writing this review whilst enjoying my vacation). Besides the fact that the price / quality was the very best option, so much more of the deal in all its phases was carried out without any issue or concern.

Sincerely thank you to Ralitsa, Yuliana, Lyudmila and everyone else who participated in the realisation of my "Bulgarian project."

Good luck to you guys ...
Viktor, Moscow, Russia, Published on 2014-06-27
Hello! I would like to convey my appreciation to your company and its employees. The transaction was performed blindly without ever seeing the apartment! All the difficulties associated with the preparation of preliminary contracts and payment have been successfully overcome. Nothing disappointing, we are really very happy: a really professional agency with very professional staff.
Paul & Rachel Knight, United Kingdom, Published on 2014-06-17
We met Christophe and Tony at an exhibition back in 2007, both have been heavily involved in the purchase and subsequent resale of our property in Sofia. They have managed, advised and professionally dealt with every aspect of our property purchase and sale and have a great knowledge of the Bulgarian market. We had absolute trust in their guidance and decision making, we are extremely thankful for their effort and professionalism throughout the whole process.
Anastasia, St Petersburg, Russia, Published on 2014-06-16
Would like to express my gratitude to this wonderful agency for their work. Initially, it was very convenient to choose an apartment on the website, as all aspects and video are online with lots of photos and really truthful information. Ralitsa and Lyudmila wonderful through the whole process and gave detailed information with accurate estimates of future expenses. We are very grateful to them. If someone has a desire to ask me questions, I am more than happy allowed to provide my contact details to - call, write and reassure - to tell all. Many thanks Ralitza and Lyudmila!
Gerard Wade, County Meath, Ireland , Published on 2014-06-09
In all honesty this company has been most professional in handling my affairs and I trust them totally. I ran into to serious trouble with a tenant who was badly managed by another letting agency. My apartment was severely neglected and the damage consequently became extensive over time.

NewEstate was recommended to me and when contacted they took charge of the situation immediately; I received prompt assessments with full reports and pictures.

I am happy to say my apartment is now back as new; all the repairs have been completed managed totally by NewEstate at very reasonable prices. The work supervised by them was carried out by qualified tradesmen.

They quickly found a new careful tenant having selected from a number of interested parties the most suitable for the specific property.

I have total confidence in NewEstate, their costs are reasonable and they do not take advantage of absentee landlords.

Best Regards Gerard
Lena Zeinati, Tipton, England, Published on 2014-06-05
Thank you for your friendly, professional and overall speed in dealing with the sale of our property in Bulgaria. Our apartment had been up for sale for a long time before we decided to use New Estate where they sold it for us within a few months.

Thank you

Lena & Ian
Midilev, Sofia, Bulgaria, Published on 2014-05-20
Thanks to New Estate and especially Tony Vidolov for wonderful service. We bought an apartment through Newestate and can assure their professional service, friendliness and speed of obtaining the documents, keeping in mind that the owners / vendors were foreigners.

Thanks again

Midilev family
Stephan Sanner, London, Published on 2014-05-16
Thank you to newestatbg for a stellar service. Their advise on valuation was spot on and I acheived the sale I wanted at a reasonable price. The legal was taken care of and the funds transfer was immediate. They even advised me on FX brokerage (Currency Solutions Ltd) and how I could save by not using my bank. Top Mark!
Lucy Moss, Lancashire, England, Published on 2014-05-13
Thank you to New Estate! Superb service from start to finish! Every step professionally executed with no worries. We would highly recommend this team to sell your property!
Dimitri, Moscow, Russia, Published on 2014-05-09
Hello! My gratitude is huge: the entire staff of your company and especially Lyudmila Shabanin! Very happy that I found your company, the entire operation of the transaction was carried out without my participation and inexpensively. I felt no stress, you made sure that 100% went smoothly, even when I had so many direct questions I got logical professional answers, all made by experts of the company. Upon arrival in our suite already in Elenite, I was once again convinced of the correctness of the choice of our apartment, I am sure I chose the right company to intelligently help me buy the right one! Wishing you all success and prosperity! :)
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